(i) a person having on deposit, under control, or for safekeeping funds or valuables of the licensee to hold the funds or valuables; (ii) the licensee to refrain from dealing with funds or valuables that the licensee has on deposit, under control or for safekeeping; (iii) the licensee to hold the funds and valuables in trust for an interim receiver, custodian, trustee, receiver or liquidator. (2) If an applicant carries on or intends to carry on business as a collection agent at more than one location in British Columbia, the applicant must apply for a separate licence as a collection agent for each location. For enquiries, contact us. Debt repayment contracts must also state: Records must be retained for a minimum of 3 years after the date the record was made. 8 A collection agent is liable for any defalcation and damage caused by the act or omission of any of the collection agent’s collectors done or occurring in or in connection with the collection agent’s business as a collection agent or bailiff. Vance details three specific rules that debt collectors are required to follow under PIPEDA: In Canada, if a federally regulated financial institution (FRFI) or another party acting on its behalf contacts you about a debt you owe, you have rights with respect to how the institution goes about collecting the debt. **This statue of limitation resets whenever a debtor acknowledges or makes a payment toward their outstanding debt within that two-year window. In the province of Manitoba, the maximum is only five years. contact your friends, your employer, your relatives or your neighbours for any information other than your telephone number or address, except in the following cases: the person being contacted has guaranteed (or co‑signed) your loan, you have given your consent that that the financial institution may contact this person (if you gave consent orally, then the financial institution must send you, either on paper or electronically, written confirmation of your consent), your employer is being contacted for confirmation of your employment, suggest to any of the people mentioned above that they should pay your debts, except if one of them has guaranteed (or co‑signed) your loan, use threatening, intimidating or abusive language, apply excessive or unreasonable pressure on you to repay the debt, misrepresent the situation or give false or misleading information, add any collection-related costs to the amount you owe other than legal fees or fees for non-sufficient funds on payments that you submitted, on Sundays except between the hours of 1:00 p.m. and 5:00 p.m. (unless you have given consent for the institution to do so), on any other day before 7:00 a.m. or after 9:00 p.m. call you on your cell phone, unless you have provided that number as a way to reach you. (ii) suspend the licence for a period of time and subject to conditions the director considers necessary. Getting collection calls can be stressful and you have rights. What can Debt Repayment Agencies do and not do under the, A Website of The Centre for Public Legal Education Alberta, Buying, Using & Growing Cannabis in Alberta, Difference Between Employees and Independent Contractors, Commissioners for Oaths and Notaries Public (Alberta), Laws for Landlords and Tenants in Alberta, Protection Against Family Violence Act – The Basics, Being an Attorney under an Enduring Power of Attorney, Commissaires à l’assermentation et notaires publics, Cessation d’emploi et mise à pied temporaire, Les droits des minorités linguistiques à l’extérieur du Québec protégés par la Constitution, Droits concernant l’accès aux lois et aux publications gouvernementales, Droits concernant les communications et les services du gouvernement, Droits judiciaires (droits en matière de procédures judiciaires), Sources d’assistance judiciaire en l’Alberta.
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